Category: Customer experience management

  • How Can Virtual Assistant Avatars Improve Customer Service?

    Did you know that only 26 percent of companies in the United States have a plan for improving their customer service? By improving on your customer service strategy, you will see an increase in customer retention and loyalty. Customer service avatars are quickly becoming a popular way for companies to offer cost effective customer service. […]

  • Would A Retail Audit Team Approve You?

    As your store grows and moves forward within its market, it is important to be sure everything is running smoothly and accurately each day. This means checking on both internal representation and customer service along with many other aspects your clients and customers are seeing. By choosing a retail audit team to check on the […]