Category: Measure customer satisfaction

  • Who are these mystery shoppers and how do you become one?

    Did you ever wonder who those mystery shoppers are that you hear so much about? Are they secret people that businesses hire to spy on other businesses? Are they covert operating people who enjoy spying on unsuspecting shoppers? If you’re like most people, there is a bit of curiosity surrounding the business of mystery shoppers.…

  • Sales Dwindling? Use Mystery Shoppers to Gain the Perspective of Customers

    In order to make sure that sales remain high, businesses will need to receive feedback about how their products appear on the shelves at retail stores. In order to gain that information, many will hire the top mystery shopping companies. A great mystery shopper agency will send someone to a store in order to search…